Operational lift for wealth firms
From onboarding to ongoing client operations.
Atlas Operations Group supports the work that keeps client relationships moving: account opening, transfers and transitions, service workflows, and periodic KYC/AML refresh support. We bring structured execution, clean documentation, and reporting you can trust.
White-label capable • Trackable workflows • Audit-ready documentation • Built to scale with your volume
What you get
- Faster account openings with cleaner packets and fewer back-and-forth requests
- Smoother transitions with timelines, task ownership, and proactive follow-ups
- Documented refresh support with consistent outreach and clear case notes
Services
Account Opening & Account Maintenance
We manage the operational steps that turn client intent into completed accounts.
- Intake + checklist-based packet assembly
- Client follow-ups for missing items and signatures
- Submission / resubmission management to reduce NIGOs
- Status tracking and escalation notes
- Maintenance workflows (updates, forms, routine service requests)
Transitions & Transfers (ACAT + move workflows)
We coordinate the details so advisors can focus on client communication.
- Transfer timelines and task ownership
- Document coordination and signature capture
- Exceptions handling and daily/weekly summaries
- Surge coverage (remote, onsite, or hybrid)
Periodic KYC/AML Refresh Support (Documentation Refresh Execution)
We help execute your firm’s refresh and remediation workflows—under your supervision.
- Outreach and document collection (as permitted by firm policy)
- Follow-up cadence to close gaps efficiently
- Case notes + evidence packaging for review
- Reporting on open items, aging, completion rates, and exceptions
Operational expertise that prevents “unmatched” headaches:
We specialize in organizing complex account structures and catching mismatches early—entity/trust structures, ownership details, missing documentation, inconsistent client data, or forms that don’t align with account registration.
Need coverage fast? We can start with a pilot.
Proven Execution
Atlas Operations Group isn’t just “onboarding support.” We’re the operational engine behind growth, transitions, and speed-to-revenue—helping advisory teams move faster without breaking process.
Selected impact examples
- Transitioned billions in AUM by leading the operational execution behind large-scale moves—streamlining workflows, coordinating documentation, and maintaining clear tracking so client assets transferred efficiently.
- 2025: Executed 4 team transitions in 6 months—owning timelines, paperwork coordination, exception resolution, and cadence reporting so advisors stayed focused on client communication and retention.
- 2025: Helped a team reach target AUM in 2 months when a 6-month runway was expected—by accelerating intake, reducing “unmatched” items early, and standardizing follow-ups to shorten the cycle from intent to funded accounts.
Why it works
Structured intake • Clean account structuring • Proactive follow-ups • Disciplined tracking • Clear escalation
How It Works
A simple operating model designed for consistency
1
Intake & Scope
We align on workflows, roles, service levels, and what “done” looks like.
2
Build the Tracker + Sync
We set up a case tracker that fits your reporting needs and can sync with your tools.
3
Execute & Update
We run outreach, follow-ups, packet completion, submissions, and exception handling—while maintaining clear notes and timestamps.
4
Closeout & Audit Pack
Each case closes with a checklist, supporting artifacts, and a final status record.
Why KYC Understanding Speeds Everything Up
When we understand the account, we move faster — everywhere.
KYC isn’t just a periodic requirement—it’s the foundation for operational efficiency. When the account structure, ownership, and documentation are organized and understood, onboarding becomes smoother, transfers become cleaner, and remediation becomes faster.
Atlas focuses on clarity early so workflows don’t stall later:
- Confirming the correct registration and structure (individual, joint, trust, entity, retirement, etc.)
- Identifying mismatches between forms, data, and supporting docs
- Reducing repeated outreach by knowing exactly what’s needed up front
- Creating cleaner submissions that avoid avoidable rejects and delays
Result: fewer “unmatched” items, fewer resubmissions, and faster completion across onboarding, remediation, and ongoing servicing.
Our Team
A team built for real-world operational execution.
Led by: [Name TBD]
Operations leader with a track record of scaling onboarding and client lifecycle workflows across multiple environments.
Experience:
Our team brings 10+ years supporting advisory operations, including onboarding, transfers, remediation, and ongoing service execution. We’re operators first—organized, process-driven, and relentless about follow-through.
Partners with: [Partner list / logos TBD]
Experience supporting multiple firms, platforms, and service models.
Additional team member: [Name TBD]
Specialist in client documentation workflows, exception management, and tracker/reporting cadence.
Security & Auditability
Built for operational control and documentation discipline
- Least-privilege access principles (aligned to your process)
- Consistent case notes, timestamps, and status definitions
- Clear escalation paths for exceptions and time-sensitive items
- Reporting artifacts: weekly dashboards + exception logs + aging views
- Retention and handling aligned to your firm’s policies
Important:
We provide KYC/AML review support and documentation refresh execution —
we do not set your AML policy. We support your program under your supervision.
we do not set your AML policy. We support your program under your supervision.
Who We Serve
A team built for real-world operational execution.
We support:
- RIAs
- Broker-dealers
- Hybrid firms
- Advisor teams (through firm sponsorship)
Typical engagements
- Overflow coverage during growth or hiring
- Transition/transfer surge support (“landing week” coverage)
- Remediation backlog cleanup
- Ongoing monthly refresh cadence for periodic documentation needs
- Process stabilization and tracker/reporting implementation
FAQ
Do you work white-label?
Yes. We can operate behind your brand and communication standards, subject to your supervision and policies.
How do you price?
Per-case pricing, monthly retainer, or a hybrid model depending on volume, complexity, and service levels.
How quickly can you start?
We can begin with a pilot quickly once scope, access, and operating cadence are confirmed.
What systems do you work in?
We adapt to your environment and workflows. We can also maintain a shared case tracker and support document sync via OneDrive if needed.
How do you handle exceptions and escalations?
We define escalation paths upfront, log exceptions clearly, and provide regular updates so leadership always has visibility.
Are you an AML program provider?
No. We provide KYC/AML review support and documentation refresh execution as an operational service under your supervision and policies.